Refund Policy

The Sharon Art Studio’s refund pol­icy for all classes is the stan­dard refund pol­icy estab­lished by the San Fran­cisco Recre­ation and Parks Department.

PROGRAM WITHDRAWAL / TRANSFER POLICY & PROCEDURES

For every with­drawal or trans­fer from a paid activ­ity, you will be charged either the course withdrawal fee of $12 or 20% of the cost of the course, whichever is greater. The remain­ing bal­ance will be cred­ited to your fam­ily account. The client must withdraw/transfer from the course at least one week prior to the course start date in order to receive credit, minus the withdrawal fee. No credits will be issued if the client withdraws after the deadline.

NOTE: There are no excep­tions to the refund pol­icy. How­ever remain­ing funds will be placed in your account, and can be used for a future class or work­shop of your choice. Call 415–831-6800 to with­draw from a course.

In the event of a course can­cel­la­tion, the Recre­ation and Parks Depart­ment will issue a full credit to the client’s account, to be used for future reg­is­tra­tions. Clients may call (415) 831‑6800 for a full refund of this credit. There will be no refunds or cred­its for with­drawals from trips or outings.

ACCOUNT CREDITS / REFUND POLICY

There will be a $12 refund pro­cess­ing fee for all pay­ments requested from account bal­ance cred­its. It may take 4 to 6 weeks for the pro­cess­ing of a refund check.

 

To withdraw from a course or to request a refund, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call Support Services at (415) 831-6800 during regular business hours (M-F, 9am-5pm).

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